Privacy Policy

Last Updated: July 7, 2026

Royal Aesthetics Laser Clinic & Wellness Retreat (“Royal Aesthetics,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, schedule services, or interact with our clinic. By using our website or services, you acknowledge and agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information you voluntarily provide, including:

Name
Email address
Phone number
Date of birth
Appointment and treatment history
Payment and billing information (processed securely through third‑party providers)
Any additional information you choose to provide

Protected Health Information (PHI)

As a medical aesthetics clinic, we may collect health‑related information necessary to safely perform treatments, including:

Medical history
Medications
Allergies
Treatment notes, records, and photos (with consent)

PHI is handled in accordance with applicable privacy and security standards, including HIPAA where applicable.

SMS & Marketing Consent

By providing your mobile number and opting in through our website forms or by initiating a text conversation with Royal Aesthetics at 713-898-5846, you consent to receive SMS text messages from Royal Aesthetics, including:

Appointment confirmations and reminders
Scheduling and rescheduling updates
Customer service and support communications
Post-treatment follow-up care instructions
Membership updates
Special event invitations
Educational content
Promotional and marketing messages

Message frequency varies based on your interactions with us. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly at frontdesk@royalwellnessretreat.com or 713-898-5846.

Automatically Collected Information

We may automatically collect:

IP address
Browser type
Device information
Pages visited and interaction data

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance website performance and user experience. You may disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

Provide safe, effective, and personalized treatments
Schedule and manage appointments
Communicate appointment details, reminders, and aftercare instructions, membership updates, special event invitations, and promotional communications via email or SMS
Process payments securely
Improve website functionality and client experience
Maintain accurate medical and business records

3. Use of Third‑Party Platforms

We utilize secure third‑party platforms for scheduling, charting, communication, and operational support.

These platforms may:

Store client profiles, appointment history, and treatment notes
Process limited personal or health‑related data on our behalf

We take reasonable steps to ensure all vendors handling sensitive data follow appropriate privacy and security protocols and contractually required to maintain strict confidentiality.

4. Sharing and protection of mobile data

We do not sell, rent or share your personal information with third parties for marketing purposes.

Mobile opt-in information and consent data will never be shared with third parties for marking purposes.

Information may be shared only in the following limited operational circumstances:

Service Providers: With trusted vendors who assist strictly with payment processing, appointment scheduling, and transactional Email/SMS communications.

Legal Requirements - when required by law, regulation, subpoena, or legal process.

Business Transfers - in the event of a merger, acquisition, or sale, your information may be transferred but will remain protected under this policy.

5. Data Security & HIPAA Considerations

We implement administrative, technical, and physical safeguards to protect your information, including:

Secure, access‑controlled systems
Restricted access to authorized personnel only
HIPAA‑aligned practices for handling health‑related data

While we strive to protect your information, no system can guarantee absolute security.

6. Your Rights & Choices

You have the right to:

Access your personal and health information
Request corrections to inaccurate data
Request deletion of information (subject to legal and medical record‑retention requirements)
Receive a copy of your records
Opt out of marketing communications at any time by replying STOP

To submit a request, please contact us using the information below.

7. Data Retention

We retain personal and medical information only as long as necessary to:

Provide services
Comply with legal, medical, and regulatory requirements
Maintain accurate business and medical records

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected by the “Last Updated” date at the top of this page.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Royal Aesthetics Laser Clinic & Wellness Retreat
15295 Lake Lamond Rd
Conroe, Texas 77384
Phone: 713‑898‑5846
Email: frontdesk@royalwellnessretreat.com