Privacy Policy

Last Updated: April 30, 2026

Royal Aesthetics Laser Clinic & Wellness Retreat is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book services, or interact with our clinic.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect information you voluntarily provide, including:

·      Name

·      Email address

·      Phone number

·      Date of birth

·      Appointment and treatment history

·      Payment and billing details (processed securely through third-party providers)

·      Any other information you choose to provide

Protected Health Information (PHI)

As a medical aesthetics clinic, we may collect health-related information  necessary to safely perform treatments, including:

·      Medical history

·      Medications

·      Allergies

·      Treatment records and photos (with consent)

This information is handled in accordance with applicable privacy and security standards, including HIPAA (Health Insurance Portability and Accountability Act) where applicable.

SMS & Marketing Consent

By providing your contact information, you consent to receive:

·      Appointment confirmations and reminders

·      Follow-up care instructions

·      Promotional messages and offers

Message & data rates may apply. Message frequency varies.

Reply  STOP or UNSUBSCRIBE to opt out at any time. Reply HELP for assistance.

Automatically Collected Information 

We may collect:

·      IP address

·      Browser type

·      Device information

·      Pages visited and interaction data

Cookies & Tracking

We use cookies and similar technologies to improve website performance and user experience. You may disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

·      Provide safe and effective treatments

·      Schedule and manage appointments (including through Boulevard)

·      Communicate appointment details, follow-ups, and care instructions

·      Process payments securely

·      Send marketing communications (with consent)

·      Improve website performance and client experience

·      Maintain accurate medical and business records

3. Use of Third-Party Platforms Including Boulevard

We utilize secure third-party platforms to operate our business, including scheduling, charting, and client communication systems such as Boulevard.

These platforms:

·      Store client profiles, appointment history, and treatment notes

·      May process limited personal and health-related data on our behalf

·      Are contractually required to maintain appropriate security and confidentiality standards 

We take reasonable steps to ensure all vendors handling sensitive data follow strict privacy and security protocols.

4. Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes.

We may share information only in the following situations:

Service Providers

With trusted vendors who assist in:

·      Payment processing

·      Appointment scheduling

·      Email/SMS communications

·      Website hosting and analytics

Legal Requirements

When required by law, regulation, or legal process.

Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred but will remain protected under this policy.

Important:

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

5. Data Security & HIPAA Considerations

We implement appropriate administrative, technical, and physical safeguards to protect your information.

·      Sensitive data is stored on secure, access-controlled systems

·      Only authorized personnel have access to client information

·      We follow HIPAA-aligned practices when handling health-related data

 Please note: While we strive to protect your information, no system is 100% secure.

6. Your Rights & Choices

You have the right to:

·      Access your personal and health information

·      Request corrections to inaccurate data

·      Request deletion (subject to medical/legal record retention requirements)

·      Receive a copy of your data

·      Opt out of marketing communications at any time

To make a request, contact us using the information below.

7. Data Retention

We retain personal and medical information only as long as necessary to:

·      Provide services

·      Comply with legal, medical, and regulatory requirements

·      Maintain business records

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected by updating the “Last Updated” date at the top of this page.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Royal Aesthetics Laser Clinic & Wellness Retreat

15295 Lake Lamond Rd

Conroe, Texas 77384

Phone: 713-898-5846

Email: frontdesk@royalwellnessretreat.com